Terms and Conditions
Last Updated: 15 June 2026
1. Introduction
Welcome to ValiCred. These Terms and Conditions govern your use of the ValiCred website and the academic advisory, unit waiver strategies (The Drop), and credit mapping services (The Stack) provided by us. By submitting an inquiry, uploading documents, or purchasing a service, you agree to be bound by these Terms.
2. Services Provided and Right of Refusal
ValiCred provides strategic guidance and custom blueprints to assist students in applying for academic credit, unit waivers, and formal appeals. Payment structures vary depending on the specific service requested (see Section 5).
We reserve the right to refuse service, terminate agreements, or cancel invoices at our sole discretion at any time. This includes, but is not limited to, situations where we suspect academic misconduct, fraudulent documentation, or abusive behavior.
3. No Guarantee of Academic Outcomes
ValiCred provides expert advice, document review, and strategic mapping based on our analysis of general university policies. However, the final decision to grant academic credit, approve unit waivers, or overturn a rejection rests entirely with your specific educational institution.
ValiCred does not guarantee that any application, submission, or appeal will be successful.
We accept no liability for rejected applications, denied appeals, disciplinary actions by your institution, or any subsequent academic outcomes resulting from the use of our blueprints or advice.
4. User Responsibilities and Accuracy of Information To provide accurate audits and blueprints, we rely on the information you supply.
You agree to provide true, accurate, and complete academic transcripts, syllabi, job descriptions, and employment history.
You agree not to submit altered, falsified, or forged documents.
ValiCred accepts no liability for failed applications or incorrect advice resulting from inaccurate, incomplete, or misleading information provided by you.
5. Payment, Pricing, and Refund Policy
Our services are subject to the Australian Consumer Law (ACL). Due to the custom, 1:1 nature of our advisory services, the following payment and refund terms apply:
Upfront Payment Services: Services including, but not limited to, Document Verification and Rejections & Appeals require payment in full at the time of submission before any work commences.
"Quote First, Pay Later" Services: Services such as The Drop and The Stack begin with a free initial eligibility scan. You will only be invoiced after we have assessed your documents and confirmed the scope of work.
Payment Finality: By completing a payment via our secure gateway for either upfront or invoiced services, you agree to the quoted scope of work.
Delivered Work: Once a custom Drop report, Stack game plan, appeal, or document review has been delivered to you, the service is considered fully rendered.
University Rejections & $5 Guarantee: You are compensating ValiCred for the preparation, analysis, and strategic mapping, not the final university decision. However, for services utilizing our custom mapping (The Drop and The Stack), if your educational institution ultimately rejects your credit waiver application, ValiCred offers a partial refund of A$5.00 per unit. To be eligible for this guarantee, you must have utilized the ValiCred Document Verification prior to your official university submission. To claim this refund, you must provide ValiCred with the official, unedited rejection correspondence from your university, clearly stating the exact reason for the rejection. This rejection correspondence must be dated no more than 30 days prior to the date you submit your refund claim to us.
Major Failures: Under the ACL, you are entitled to a refund or a re-supply of the service if there is a "major failure" (e.g., if we fail to deliver the purchased blueprint entirely).
6. Intellectual Property
All custom blueprints, writing prompts, stack structures, and strategic guides provided to you by ValiCred remain the intellectual property of ValiCred. These documents are provided for your personal academic use only. You may not reproduce, resell, distribute, publish, or share these materials with third parties or other students.
7. Third-Party Platforms
ValiCred utilizes third-party platforms for document submission and payment processing (including, but not limited to, Tally and Stripe). We are not responsible or liable for any data breaches, downtime, errors, or losses resulting from the use of these third-party platforms.
8. Indemnification
You agree to indemnify, defend, and hold harmless ValiCred, its founders, and contractors from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions, your use of the Website, or your submission of falsified or fraudulent academic documents.
9. Limitation of Liability
To the maximum extent permitted by Australian law, ValiCred shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to delayed graduation, lost tuition fees, loss of employment opportunities, or academic disciplinary actions, arising out of or in connection with your use of our services.
10. Severability and Entire Agreement
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and ValiCred regarding our services and supersede all prior communications or agreements.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Western Australia.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support.valicred@gmail.com
Location: Bentley, Western Australia